My experience with Charter Oaks was great from start to finish. They set up an estimate quickly after receiving my inquiry, and their representative walked my entire property with me and took the time to talk about all the issues I had. He put... together a thorough estimate with a map of the property and we discussed it before he left. I ultimately opted to skip a couple of items that were not urgent, and the adjustments we discussed on the phone were followed perfectly when they came to complete the job. They did an excellent job and left no mess whatsoever. Pricing was transparent and fair. I would highly recommend Charter Oaks for limb removal and tree trimming/thinning, and I won't hesitate to have them back when needed.read more
This company was fantastic. The only reason for the 4 stars is it got a little hard to reach them by phone just recently. They did eventually text. The work they did was great. They removed an evergreen tree and ground that stump. We had a big front... tree thinned and pruned. The clean up was spotless. I would recommend this company. Please be patient with them since they are short staffed, and you will be very happy with your service. Also, the price is reasonable.read more
We have a large lot with lots of mature hardwoods. We got a estimate from Charter Oaks and scheduled our project. We knew that it would be awhile, but wanted to use someone highly recommended. Jennifer called us prior to our scheduled date to see if... they could come earlier than the planned date. The crew was professional and went quickly and methodically through the scope of work we requested. The clean up was spotless. We were very happy with the results and will have them back to help us with other projects.read more
I made an appt, but then something came up and I had to cancel. I called Jessica 2 days later to re-schedule and was told since I had cancelled, I lost my previous place in line. I will admit, even though it was my doing, I felt this was not good... customer service, esp nowadays, but I did not say anything. Jessica called me back a couple hours later to tell me they had put my appt back in the previous time slot. Good customer service after all.read more
We've used Charter Oaks for almost 30years ever since moving into our current home. We will continue using their services. They are dependable & very experienced. Their clean - up is such that after the job no evidence of their job remains. The job... site is immaculate!read more
They pruned a large tree in my front yard and gave it a systemic treatment for insects. The estimator was very knowledgeable and personable. He instilled confidence that the recommendations were sound and that the job would be done correctly. He... stayed within the parameters of my request -- he didn't attempt to add-on services or upsell for other trees and bushes on my property. The tree has responded positively. It looks beautiful. My expectations were definitely met! They are my go-to in the future for these services.read more
From the beginning, Charter Oak was responsive and timely. During the time when we were walking our property with Ruskie, for the estimate, he was approachable and easy to talk and shared his expertise readily. On the day of the work, the 3-man... crew who came to our house, was only interested in the safety of our home, making sure that they got everything done accurately and they were even open to our questions and cutting off an additional branch here or there. They even left a few cuttings of the trunk for a keepsake (the tree had a special meaning to the family). After that day, the stump grinder came two days later (exactly when we were told he would come) and completed his work in very short time with no mess left behind. Matter of fact, throughout the entire process ever worker made sure that they cleaned up and tidied up like they weren’t even here!!Thank you to everyone at Charter Oak!!read more
The Charter Oaks team was professional, knowledgeable, and responsive. They did an excellent job on our trees and were very concerned with our satisfaction. I would highly recommend Charter Oaks to anyone needing tree and landscaping services.We... had asked for wood chips to be delivered to be used as mulch. We were told that we would be contacted to arrange delivery. We have not heard from Charter Oaks, so I am modifying my review from a 5* to 4*.read more
Charter Oaks has been treating my six ash trees for seven (or nine?) years. The trees are healthy despite the onslaught of the emerald ash borer, which has killed all untreated ash trees in this area. They are real experts at this treatment. They... have also trimmed and cut down trees for me and are always exceptionally professional and very reasonably priced. I am a loyal customer of theirs now.read more
I would recommend Charter Oaks to anyone needing any of the services they provide. I called them, needing a tree to be removed and the stump to be grinded. When I called, they were friendly, courteous and professional. They gave me a written... estimate in less than twenty-four hours, and the estimate itself was extremely reasonable.They were able to remove the tree and grind the stump in less than a week and they left the area clean and neat, as if they'd never been there.I could not expect anything more from the office staff and the work crew. I will be calling them anytime I need their services. A+++++++read more
From the start of requesting a quote to the day the work was completed I had zero issues. The office staff was quick to respond to my quote, and were very helpful! The three gentlemen who came to remove our trees were all very professional as well!... They did great work and cleaned up after the job was done. Highly recommend!read more
We were very pleased with our service by Charter Oaks. They responded with a detailed quote within 48 hours. The work was easy to schedule and completed within a few weeks. The tree they serviced was unrecognizable when completed. I didn’t think... it could ever look that good, and I was impressed with the skill involved in reshaping and thinning to make it look years younger. They were conscious of our sprinkler system and used heavy mats to protect our lawn. Their clean up of the yard and our roof was exactly what I would have expected and communication with the home office was quick and efficient. As a side note, we had our tree fertilized and treated for scale. At that time they noticed several landscape bushes were heavily infested with a leaf miner. I thought they were just damaged from the cold winter. They taught me how to recognize the infection and they are going to treat the area. I appreciate their experience and expertise and plan to use them for any future issues.read more
The folks at Charter Oaks are professional, polite and responsive. I’ve had two interactions with them and have been very pleased with the results. I highly recommend this company for any tree pruning, removal, etc.
The crew arrived as scheduled to prune 4 large maples. Polite guys, great work, and did a terrific job cleaning up (even some stuff they didn't do, thanks). I'm a repeat customer and will continue to use Charter Oaks!
Charter Oaks did a great job removing our massive mulberry tree. They were on time, considerate of our yard and landscaping, and did a beautiful job cleaning up. They even got on top of our garage and leaf-blew out our gutters. We kept most of the... wood and they stacked it all neatly for us. They were the lowest quote we received for this work. Would definitely recommend.read more
Charter Oaks provided excellent service this fall. First, they injected our 200-year-old oak with a special fungicide to prevent oak wilt. Then, a few weeks later, they trimmed the oak and a large sycamore. Finally, they went above and beyond,... removing a pesky mahal tree that was overtaking our driveway. I plan to have Charter Oaks back for all our tree needs.read more
We have used Charter Oaks on (2) occasions to trim a large Maple tree in our back yard. The service, price, and professionalism shown to us has won our loyalty! They know their business, and are an outstanding company to call upon for tree services.
My favorite part about working with Charter Oak was their personal approach. I was losing a valued tree and they responded with expert arborist advice, care and support. They did an excellent job and I will call them for future tree needs.
We had a tree fall on our house and van parked in the driveway after a wind storm. Charter Oaks responded to our request for help quickly and effortlessly. They quickly sent us quotes via email and were here the next day to remove the tree. When... they were done, we were very impressed with the whole process from the beginning to the end. The clean up was even very impressive and the stump was ground out the following day. I would highly recommend Charter Oaks to anyone who is looking for some tree service!read more
Charter Oaks did a terrific job. They worked on two trees of mine and did trimming and pruning I did not realize the trees needed. The look of the trees is much improved. The cleanup afterwords was thorough. I recommend them without qualification.
We recently moved into our new house in Worthington and the backyard had been left uncared for for several years. Charter Oaks removed and trimmed several large pine trees, cleared back a ton of brush, and grinded all the stumps for us. During such... a busy summer season, Charter Oaks was able to get out to our house in a great timeframe and did a fantastic job for a very fair price. We're planning on trimming some more trees in the springtime and will definitely be reaching back out to Charter Oaks for that work. I've recommended them to several of our friends and neighbors as well. We can't thank them enough!read more
They came out and gave me a quote and 2 weeks later removed the tree and ground down the stump. I was very happy with their service, price and the crew did a great cleanup job. I will use them.in the future.
David and Jeremy were fantastic. They did a fabulous job on my trees cleaning up after themselves and were so polite. I think they need a raise bosses! Stratford Chase /Dragoo and Associates referred this company and they were great, thank you?
The work done by Charter Oaks was completed without hassle or friction. They removed the tree and bush and ground the stump as requested. The best part was I didn't have to be there.....it was just done. Check one thing off my list...
I had two very large limbs removed from one tree as well as trimming of two other trees. The price was reasonable ,the workers were professional and they cleaned up as if they had never been there.I would definitely use them in the future and would... recommend them for any tree or landscaping needs.read more
We lost part of a tree in a recent wind storm. They quickly gave me an estimate on a variety of options via text/photos. We decided to have the tree removed and they were out the following day (on a weekend) to do the work. Very professional and... reasonably priced.read more
This is the second house we have used Charter Oaks for tree pruning services. We were impressed by the quality of their work both times. Their expertise was apparent. Our property was cleaner after they left than before they arrived. Prices were... surprisingly reasonable for the quality of the service. We will definitely use Charter Oaks again in the future.read more
Quality work, responsive, and easy to work with. We had a very large old maple tree that was half dead and threatening our house. They had it cut down and the stump ground in one work day. Fast, professional, and reasonable. I would highly recommend... them to anyone looking for a tree service company.read more
We used Charter Oak Tree Company to remove several storm damaged trees, diseased wild cherry tree, and a dead blue spruce. All the trees were large in size. Everyone we talked and consulted with was very knowledgeable.(office staff, tree crew, and... stump grinder). We plan to hire them for more projects.read more
Tree trimming experience was very good. Good communication and the guys who came were very careful and asked me exactly what I needed as it was slightly different than original work order. They cleaned up everything to where you couldn't really tell... they had been there except I had a nice trimmed Oak Tree:). Very pleased with the service and would call again.read more
This company is prompt, very professional, they do a very thorough job from start to finish, and are nothIng short of fantastic! I do not write a lot of reviews, but in this case I had to - heck, they even clean up after themselves to the point you... would never know they were there but for the finished product - nicely pruned trees, removal of 21 shrubs, including stump grinding. I would give them 6 stars if I could. I highly recommend this company, they know their business and do a great job doing everything they quote they will do - I would hesitate to use them again in the future.read more
Our tree was uprooted recently because of high winds. At the recommendation of my neighbor, I reached out to Charter Oaks. I left a message and completed an on-line form for a free estimate and Jessica from Charter Oaks texted within an hour with a... cost. She was absolutely amazing, confirming later on in the day that my tree would be removed the next morning. Her responsiveness and level of customer service is excellent. As promised, their team was here the morning. The job was well done well and efficiently.read more
We have a woody lot and have used Charter Oak a number of times to keep it safely trimmed and remove trees. They have always given us a fair price, arrived on time, done an excellent job, and cleaned up completely. The office staff is great as... well. Friends who live in a tight lot in German Village recommended Charter Oak to us. How on earth Charter Oak manages to squeeze into German Village is nothing short of a miracle but they do.Richard and Vicki StoddardNorthwest side of Columbusread more
Charter Oaks did an excellent job pruning our tree and removing two additional trees. The estimate was reasonable for the service provided. They cleaned up well after completing the work. I will definitely use them again next Spring for other... projects for my yard. I highly recommend.read more
Charter Oaks did a fantastic job of removing my 80 foot tall Oak tree that was only 10 feet from my house. All the workers were very efficient and easy to talk to. The job only took 6 hours and the price was very reasonable. I would recommend... Charter Oaks to anyone needing a tree removal.Tim Engle Westervilleread more
My family and I had a tree in our backyard that had grown out of control after being damaged by a storm. The tree was over 20 years old and had sentimental value to us. Due to the damage, our primary concern was that the tree would fall and hit our... neighbor's home or our home. I shared this with Teri and Jessica and over the course of a few conversations they were able to send out a crew to remove the tree. The crew members were very effective and efficient. They cleaned up the debris thoroughly. Due to the weather, the stump will be removed at a different time. The cost was reasonable. We are very pleased with the outcome, as well as with the Charter Oaks team.UPDATE: The stump removal/grinding was completed with the same amount of effectiveness and efficiency as the tree removal. If I need tree services again, Charter Oaks Tree & Landscaping Company, Incorporated will be my first/only choice. I highly recommend that anyone who needs this type of service call this team now.read more
I am very happy with the services that were provided. Our quote was very reasonable for the amount of work and they were able to come very quickly. Initially I was told 2-4 weeks which wasn't a big deal but this week they called me and had free time... after another project to come and complete mine. I have other work to be completed in the future and will definitely be calling them again.read more
I got multiple quotes to remove a very large oak tree in my back yard that was dying. They had the most reasonable quote. the office staff was very polite and accommodating in terms of communication. I was very impressed with the crew. They are... hard working and very professional. I would highly recommend this company for tree removal.read more
I had a great experience with Charter Oaks and highly recommend them. Fair price, well executed work, complete cleanup, and an intelligent front office than is not only very nice, but can talk details about projects and options. Price wise, they... were spot on with another company I trust.read more
We had Charter Oaks come out and prune a large tree and several overgrown bushes after they were recommended by several of our neighbors. They came out on time, did great work, cleaned up quickly, and left. I'm very pleased and will definitely be... keeping them in my file for any future landscaping needs.read more
We had to have 2 trees removed on out property. the biggest, a 50 yr old Honey Locust, was in our fenced yard so trucks couldn't get in. So They had to get a huge crane to lift the tree pieces over out house, while a climber went up and cut the... huge branches.The workers, in particular the climber, were fantastic!! They worked hard and as quickly as safety to do.The office staff was also very nice and helpful.Jim Lehnerdread more
Charter Oaks removed two large pine trees in our back yard that were over hanging the house. They brought in a large lift and the trees were brought down piece by piece with none of them touching the house. The crew was easy to work with and... cleaned up everything, would hire again.read more
Phil and his employees at Charter Oaks did a great job on on the Tree work I needed done at my house, and at a good price. I would highly recommend them to do any tree service. I would hire them again for any future tree service I would need.
Phil and his crew were poetry in action when tackling a 60' tree spanning two of my neighbors fences that was leaning at about a 30 degree angle. Their thoroughly thought out approach stood the tree straight up and felled it as advertised without... any damage.read more
Charter Oaks was amazing from a customer service standpoint as well as actually getting the job done. They were on-time, communicated clearly, and very reasonably priced compared to other quotes we received. I also really appreciated they didn't... destroy our lawn when removing a pretty large dead king maple. They did a great job cleaning up. I would absolutely use again and recommend their services.read more
This is our second time using them (the first time they took down three 40 ft Maples). This time we ask how many trees we need to cut down.You know, it's times like these you find out who is in it for the community, who has integrity, who is... fair.And although we were ready to spend more, they told us only one smaller tree needed to come out. That's integrity, that's helpful, that's a good community business. All this was done socially distanced too, and the guy who came out had on a mask.So if you call, and they are busy, just wait, they are busy because people know they are excellent at what they do.read more
We had Charter Oaks remove one tall tree on the side of our house and trim a few others on June 9, 2020. I had read a lot of review on Google about this company; I am pleased to report that the service was excellent. I was very impressed with... their efficiency and workmanship. I had some old branches I had recently cut myself that were pilling up in the backyard, one of the crew offered to throw them in the wood chipper for me!! I will DEFINITELY call upon them again for tree removal and trimming in the future! They are fairly priced and Jessica in the office was very friendly, and accommodated my request for a courtesy call once the crew was on the way! All in all, a great experience! Their number is on our cork board now!!!read more
I requested estimates from 3 companies. Charter Oaks was back with me faster than I expected and with a great price. Had the job completed incredibly fast and you could barely tell they had ever been there. STRONG RECOMMEND
I could not be happier with the customer service or work provided by Charter Oaks! They took down two of my trees and they did a fantastic job. I am extremely happy with the quality of the work that they performed. I Would recommend them to... anyone that needs tree work. I also had them grind out the stumps and it looks great!read more
Charter Oaks did a great job with a tree that fell down in our yard during a storm. They were there and gone within an hour and did a fantastic job getting all the branches and mess. Thank you for such great service!
Charter Oaks Tree & Landscaping Company provided excellent service when we needed a tree evaluated and provided our options. They were responsive and quick. They communicated very well and their work is great.
I needed branches trimmed off a 40 ft maple tree that were hanging directly above my power line coming from the AEP pole. Ruskie McDowell came out and gave us a quote to complete that work, along with an estimate to finish more - if needed. It took... a little longer than estimated to get a crew out - that's because this good company is booked solid, and we figured we would just have to wait our turn. They did a great job with the trimming, got here early, cleaned up, mission accomplished!read more
We had a large tree removal project at out house and shopped several different companies for removal. Charter Oaks was by far the most responsive, they provided the best bid for the job, and they were able to get the job completely quickly. They... were very professional and courteous. We are so ecstatic with the job they did!read more
Charter Oaks was recommended by our neighbors and were excellent! They were able to work us in faster than we expected, were very courteous, and had out big maple tree down and gone in less than 4 hours. They also offered us the best quote! We will... definitely consider them for any other tree removal needs we have in the future.read more
WE were referred to this company by our lawn service. They did a safe and good job of cutting down three trees. The men were professional and very efficient. I would recommend them to anyone with tree needs
I have had them here 3 different times over the past 5 years to cut down dead ash trees. Every time they have been great to work with at all points of contact. I believe the prices they have given us have always been fair and they have always done... the job safely and quickly. I'm sure we will call on them again in the future.read more
Charter Oaks was very timely in corresponding with me for a quote and to set up a time to have the work done. The worker's arrived on time, worked diligently, and cleaned up all the debris. I will use them again in the future.
We had very difficult situation with a very large ash tree that had to be removed. It was hanging over electric lines and was a hazardous situation. Their team came in and had it down in a a few hours with no issues. they had the yard cleaned up... and looking great before they left.I highly recommend their company and will use them again any time I need tree work done.read more
They came out and removed several old trees from our back yard and cleaned up/dead-wooded a 40 year old Honey Locust and Box Elder... AWESOME WORK!! It really cleaned up the look of the backyard opened up the canopy, letting in filtered sunshine... and breeze we were missing from all of the overgrowth and low hanging branches!Thanks Charter Oaks!!read more
I contacted 4 different companies and Charter Oaks was the only one not to give me the run-around. I used them many years ago at another house and they did a great job and it was nice to see that their quality continues. I highly recommend them for... tree trimming and removal!read more
Had a tree fall on the powerline, but didn't sever it. The city and utility company refused to handle it and even a few other companies. Charter Oaks saw no issue in the challenge and were out the next day to remove it. They were able to do so with... causing no damage to the line or the shed the limb was hanging over. They were also able to remove some tress from the front of my house at a great rate since they were already out.read more
Charter Oaks removed a very annoying Sycamore. It was a big beautiful tree but It posed some risks to our house. 2 men took the tree down in hours. Very efficient. Even noticed a dead limb hanging in a nearby tree and removed it also.Very... knowledgeable and trustworthy. They will be my ONLY phone call when I need tree help again.read more
Brian and his assistant did a FANTASTIC job thinning and shaping our 35 year old Bradford Pear tree. I asked for aggressive pruning and Brian was meticulous. He really payed close attention to all of the branches, big and small. Our hope is to... save this tree from splitting and I have no doubt, because of their efforts and hard work, the tree is in much better shape to withstand the seasonal winds. They also did a great job cleaning all of the debris out of the yard, which was tricky being that the tree is currently blooming. I am extremely pleased with the work these gentleman did.Jessica, who was the primary contact for scheduling and billing, was professional and returned all of my emails very promptly. She gave me a 2 week time frame for this job to be completed and it was exactly 2 weeks.This is the second time Charter Oaks has been to our house to complete a project, I will continue to utilize their services in the future.read more
I was very pleased with the work Charter Oaks did at my home. They trimmed and thinned three 50 year old Pine Oak trees. The completed work was excellent and the clean-up great. I have used this company before and will continue to call them when... I need work done in the yard.read more
We used their free estimate as we started looking for a company to do they job. I sent them pictures via text messages and they were able to give us a quote within a reasonable time. They were able to put us on their schedule quickly and the team... that showed up was professional and did an amazing job. They are also reasonably priced. We would definitely use them again and recommend them to others.read more
We were very pleased with the work. Professional workers and equipment. Hard working. Each person seemed to know their job and they worked as a team. They cut down two very large blue spruce trees and removed all debris. Will use them again if... needed.read more
The crew showed up first thing in the morning, did a great job trimming our two trees, cleaned up the yard and were done in about 90 minutes. We stayed 6 feet apart & the crew manager said we could call in payment so as not to contaminate each... other. I will happily go with this company if we need work in the future. Thank you!read more
The office staff was responsive to my questions and I appreciated the ability to submit a quote request online. When the crew was on my property, they were courteous and respectful of my needs. This company has been “my tree guys” for over a decade.
We have evergreens and deciduous trees living on the NW side of Columbus. Every 3 or 4 years they need pruning, limbing up, topping or maybe removal and stump grinding. The Charter Oaks phone staff, site teams, and arborist are high value first... class operators that provide great advice and fair prices. Our trees look great and stay healthy. Thank you!read more
Although it took three months for this company to respond and then only when I called them, when they did the job it was very well done. The two men who arrived worked with me to complete the job fully and cleaned up very well.
I needed to remove an Ash tree at my front yard and contacted three tree services for estimate in the Fall. Only Charter Oaks showed up on the second day and gave me a reasonable quote. They also provided me a pre-authorized winter service... discount. So I chose to take advantage of the discount. They finally came early in the morning on a January day and finished the job (removed one tree and trimmed another tree) before noon. Three days later, another man came to remove the stump. Nice and clean! Will definitely use them next time when I need another tree service.read more
I'm a first time home owner. I was nervous about how expensive I know tree services can be, so I shopped around for a few quotes before getting the best one from Charter Oaks. Not only did they give me a good value, but they are utterly fantastic to... work with. Every single person I interacted with was courteous, professional, and genuinely seemed like they wanted to be helpful. I and my property were very well taken care of every step of the way, and I never felt like they were just trying to get money out of me. I would highly recommend this company and will definitely be returning to them for any future tree or landscaping needs.read more
Charter Oaks came and cut down a tree that partially fell on to the neighbors property, I had them cut down the whole tree.The crew was very professional and did an awesome job for a reasonable price.They cleaned up after they were all done. I... am very pleased on there work they have done. I highly recommend Charter Oaks for your needs.read more
They came timely and removed the trees of trouble. My only concern is that while they could not grind the stumps because of proximity to patio, etc. they did not level the stump to the ground but left it jagged, which we then had to trim. They... were very responsive to call for service and had been recommended by Rocky Fork.read more
Healthy trees can add considerable value to your property. Poorly-maintained trees can be a significant liability.
“Charter Oaks worked with me to get the trimming the way I wanted it to keep a natural-looking aesthetic. The crew was very careful working around an awkward tree and I think they left the yard more cleaned up that it was before they came!”